There's no other way we would have had the conversation in the way we did, getting to that place of deep strategic connection and clarity that enabled us to create the foundation, the glue, the sense of team belonging and solidity and trust.

You helped us build the team at the same time as taking us deep into the issues.

You take a senior leadership team to a different level. This creates real value at a senior leadership level where you need to think a lot. This is the uniqueness and the value.

You helped us to see and create vulnerability as a strength, not a weakness. You left us with the mechanics to do this ... a better way of behaving, a willingness to be open, a camaraderie, which led to a better quality of outcome. It was really special.

It has been pivotal in turning the business around.